Sometimes, it’s so easy to get caught up in the process of getting new customers that you forget that your best customers are sitting right in front of you.
You’ve already won them over with your products. So keeping your customers loyal comes with a wealth of benefits:
• They are more likely to spend more on your products
• Existing customers are great salespeople who can refer others to your business
• Focusing on your existing customers helps to keep your retention rate high
The pandemic has been catastrophic for small firms, but this simply further heightens the need for small firms to own their audience. One of the best and cheapest ways is by using mobile interactions like Email and SMS marketing. They are a direct link between brand and customer—and bypass third parties.
We at Chalk Media have talented and experienced personnel in place who are always brimming with innovative creative ideas.
Talk to us, we can help you…
Telephone: 01268 711205
Email: [email protected]